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‌about us


Royal Estate is a trusted virtual real estate company dedicated to delivering premium land and estate solutions in Second Life.

Founded in 2017, we have grown into a well-established brand by combining experience, professionalism, and a deep understanding of virtual land management. From the very beginning, our goal has been clear: to create safe, transparent, and high-quality real estate experiences for our residents.

Beyond land and regions, what truly defines Royal Estate is our people-first mindset. We believe that the most valuable part of any virtual world is the people who live in it. That is why we place great importance on friendly, approachable, and warm customer service. Our team is always ready to listen, help, and guide — not with scripted responses, but with genuine care.

We offer a wide range of virtual land options, supported by reliable systems, fair rental policies, and consistent region performance. Every service we provide is designed to make our residents feel comfortable, supported, and confident in their choices.

At Royal Estate, success is not measured only by regions or numbers, but by the happiness and satisfaction of the people who choose us.
We don’t just rent land — we build lasting relationships and help you feel at home in your virtual space.

 


 
 

Contact & Social

Connect with Royal Estate across the metaverse and web.

Need Help?
Open a support ticket on Discord and our staff will assist you.
Open Ticket
Response times may vary depending on staff availability.

⚡ Questions? Issues? Ideas? Reach our support team anytime — we’re just one message away. Providing affordable Residential & Commercial Parcels Since 2017.  Experience the Difference of Premium Management .  Your Comfort is Our Priority

Frequently Asked Questions

Here you’ll find answers to the most common questions about renting and living at Royal Estate. If you need more help, our staff is always ready to assist you.

Where can I find your available lands?

You can view our available lands on our website at www.royalestatesl.site or by visiting the vendors at our Royal Estate office.

📍 Teleport to Office

Do you provide a Security Orb?

Yes! We provide a high-quality Security Orb free of charge for all our tenants. It helps you manage access to your parcel easily. You can pick up your free copy at our Main Office.

🛡️ Get Free Security Orb

I need help. How can I reach you?

You can contact us in several ways:

  • Submit a ticket via our RoyalEstate bot in-world.
  • Write in our ROYAL Estate Agency group chat.
  • Visit our staff profile boards at the Royal Estate office.
  • Contact us on Discord.
  • Email us at support@royalestatesl.com

What are your working hours?

We strive to have staff available 24/7. While it is rare that no staff are online, you can always reach us via the RoyalEstate bot or Discord if no one is immediately available.

Do I need a premium membership to rent land?

No, a premium account is not required. We accept payments in Linden Dollars (L$), so all Second Life members are able to rent land with Royal Estate.

How can I rent land from Royal Estate?

First, pay the rent meter located at the corner of the parcel. Then, in your Second Life viewer, click:

World → Buy This Land or Parcel Details → Buy Land. The purchase price is L$1.

Can someone else pay my rent?

Yes, this is possible. Others may pay your rental board directly. In rare cases where funds are returned, you can add them as a Sub-Tenant on your rental sign.

Where do I pay my rent?

You have two options:

  • The rent meter located on your parcel.
  • The terminal kiosk at the Royal Estate office.

I changed my username. Do I need to do anything?

It is not required, but we recommend informing us. All reminders are sent to the name listed on the rental board.

Can I transfer my credit if I move to another land?

Yes, we can transfer your credit. Please tell us which land you are moving from and to. We ask that you pay at least one week in advance.

Is it possible to change the region rating?

Yes, for full regions or homesteads. For parceled regions, all current tenants must agree.

Can I request a region name change?

Yes, if you rent a full region or homestead. Please contact our staff.

Can I rent two connected regions?

Yes, this is possible. Please contact our staff to check availability.

Can I change my ground texture?

If you rent at least half a region, yes. For smaller parcels, all neighboring tenants must agree. We can also provide textured prims if needed.

May I have pets on my land?

Yes, up to 5 pets. Please limit their movement and sounds when you are not home.

Can I get more prims?

Prims are tied to land size. To gain more prims, you must rent more land on the same region.

Can I have more than one skybox?

Yes. If you need help setting this up, our staff will gladly assist you.

I hear my neighbor’s sounds. How can I stop them?

Go to About Land → Sounds and check the option to limit sounds to your parcel.

How can I make my parcel private?

In About Land → Options, uncheck “Avatars on other parcels can see and chat...”. Also adjust settings in the Sounds and Access tabs.

Someone placed objects on my land. How do I remove them?

Open About Land → Objects, refresh the list, select the unwanted owner name, and click Return Objects.

What are the land dimensions?

1024 sqm = 32×32
2048 sqm = 32×64
4096 sqm = 64×64
8192 sqm = 64×128
16384 sqm = 128×128
32768 sqm = 128×256
Full region = 256×256

Is there a tutorial for terraforming?

Yes. You can watch this tutorial: Terraforming Tutorial.

Do you offer refunds?

We do not offer refunds. However, your remaining credit can be reserved for future use.